Terms and Conditions

This website (https://www.g2000.com.sg/) (“Website”) is operated by Wing Tai Clothing Pte Ltd (UEN: 198400844D) a company incorporated in Singapore and having its registered address at 3 Killiney Road, #10-01 Winsland House I, Singapore 239519 (“Wing Tai”, “us”, “we”).

These terms and conditions (“Terms”) form a contract between you (“Customer”) and us. By using the Website, or purchasing any products on our Website (“Products”), you agree to be bound by these Terms.

We may amend these Terms at any time, in our sole discretion, by publishing revisions or updated Terms on the Website. The revisions or updated Terms are binding once published.

These Terms include and incorporate any additional terms, guidelines, or policies issued by us on the website.

• ORDERS
• Making and accepting Orders
  Orders you make are subject to us accepting the Order. No binding contract to sell you the Products is made until:

1. you receive an Order Confirmation from us; or
2. we dispatch the Ordered Products to you.

• All listed prices exclude charges for shipping, taxes, duties, delivery, or insurance, which you are responsible for paying, and which we will charge you separately in the Final Price.
  We will use reasonable effort to ensure prices listed on our Website are correct.
  We may cancel accepted Orders for any mispriced Products at our discretion, without any liability to you.
  We may vary the listed prices of Products at any time and without notice.

• The Ordered Products have the Specifications in the relevant Product page on the Website.
  While we take reasonable care to ensure that any Specifications are reasonably accurate, Specifications other than pricing information are based on data provided by our suppliers. We make no warranty or guarantee as to the accuracy of the Specifications and are not liable for any errors or omissions in the specifications.
  Any description of the Products on the Website is only for the purpose of identifying the products. You acknowledge that you do not rely on any descriptions when placing Orders, and no Order is a sale by description.
  We make no warranty that the Products will be fit for any specific purpose, whether or not informed to us prior to making the Order.
  Any images, photographs, or videos of the Products are for illustrative purposes only.
  Listing a Product for sale does not guarantee stock of that Product.
  Unless required by applicable law, all other warranties are excluded.
  If there are errors in the Specifications, you may report them to our Customer Service Team. We may, on a goodwill basis and without any obligation, assist to remedy the errors.

• Risk and title
  Risk of damage to the Products passes to you upon delivery, or if you wrongfully fail to take delivery, at the time delivery is attempted.
  Title to the Products remains with us until delivery is completed and you have paid us the Final Price for the Products.
  Customer will do all things reasonably requested by Wing Tai or under applicable law to give effect to this clause.
  
  Delivery
  We will use reasonable endeavors to deliver the Products to the Delivery Address within the Delivery Time.
  Delivery Time is only an estimate, and we are not liable for any delay in delivery. Time is not of the essence for any Orders.
  You are responsible for paying any Delivery Fees quoted by us, which will be included in the Final Price when an Order is placed.
  Due to various limitations, we may not be able to deliver to every location. If we are unable to deliver to your location, we will contact you to arrange for an alternative location or to cancel the order. A non-exhaustive list of our excluded delivery locations is set out in Schedule 1.
  We are not liable for any prevention or delay in performing our obligations under an Order caused by circumstances beyond our reasonable control, including any acts of god, natural disasters, strikes, traffic conditions, riots, war, terrorism, unrest, epidemic, pandemic, failure of telecommunications or transport infrastructure, breakdowns, accidents, or change of laws. If we do not cancel the Order under these terms, we will use reasonable efforts to resume delivery to you after the circumstances have lapsed. We may, but are not obligated to, inform you of any delays due to these reasons.
  
  Order tracking
  You may track your order status using:

1. the tracking number in the shipping confirmation email sent to you upon dispatch from our warehouse; or
2. for Registered Customers, through the “order shipments” page of your registered account with us.
   

• Order cancellation by Wing Tai
  We may cancel an accepted Order at any time, for any reason.
  On cancellation, other than liabilities that accrued before cancellation, all of your and our obligations will cease.
  We will refund any amounts paid for a cancelled Order, less any costs incurred by us resulting from any breach of these Terms.
  
  Order cancellation by Customer
  You may request to cancel an order by contacting our Customer Service Team, or submitting a request to cancel an Order through the Website.
  We have the sole discretion to refuse any cancellation request.
  We normally do not allow cancellation of any Orders which have been dispatched or delivered. Please refer to our returns and refunds policy below.

• Product Returns – Change of Mind
  Even though a Product is not defective, you may return a Product because of a change of mind or if you are not satisfied (“Change of Mind”) with the Product if:

1. The Product is not a Non-refundable Product set out in Schedule 2;
2. You request for a Return within 14 days from the date of delivery;
3. The Product is unused, unaltered, unwashed, and unworn;
4. The Product is in its original brand packaging with original tags intact; and
5. The Product is returned in the same condition received, in its original packaging.

1. Contacting our Customer Service Team for a return request; or
2. Registered Customers may submit a return request using the order detail page of the Registered Customer’s account.

• Neither Party is liable for any special, indirect, or consequential damages, loss of profit, business, contracts, revenue, or goodwill.
  We are not liable for any losses or damages arising from your improper use of the Products, any allergies or other health conditions you suffer, use of Products despite being defective, fair wear and tear, willful damage, or any modification or alteration to the Products.
  You acknowledge that the Products are manufactured by third parties and not Wing Tai. To the extent permitted by applicable law, Wing Tai is not liable for any losses or damages suffered by the Customer’s use of the Products, unless the loss of damage is caused by Wing Tai’s negligence.
  Our liability under these terms will not exceed the amounts paid to us for the relevant Order.
  No action may be brought under any Order more than 1 year after the Order is terminated or the Products are delivered to the Customer, whichever is earlier, or if Wing Tai defaults, more than 1 year after the occurrence of such default.
  The Customer shall indemnify Wing Tai for any costs incurred in enforcing any of these Terms.

• Unless expressly stated, these Terms and the Customer’s use of this Website do not grant the Customer any intellectual property rights in the Website or its contents.
  You shall not perform any act which is directly or indirectly likely to prejudice the rights, title, or interest of any rightful holders of the Intellectual property in this Website or its contents.
  You shall not modify, adapt, translate, make derivative works, reverse-engineer any part of this Website, including its source code.
  You shall not use or reproduce any trademarks associated with Wing Tai, our affiliates, or this Website.

• You shall not use the Website for any illegal or improper purpose.
  Any information you provide must be true and accurate to the best of your knowledge.
  If you create any user account on this Website, you undertake that any such user account will only be operated by yourself, you will not grant access of your user account to any other person, and will keep any passwords related to your user account strictly confidential.
  We reserve the right to restrict access to this Website, and suspend or delete any user accounts which fail to comply with these terms, or misuse our Website or user account in any way.
  Our Website may contain links to other websites and resources operated by third parties. These links are for your information only. We have no control over the content or information in those websites, and accept no responsibility for them or your use of those websites.

• We may, from time to time, provide promotions, discounts, incentives, or other initiatives to users of this Website (“Promotions”). All Promotions are without prejudice to these Terms which continue in full force and effect, and we reserve the right to withhold or cancel any Promotions, and enforce these Terms.
  These Terms and any Order shall be governed by the laws of Singapore. The Parties hereby submit to the non-exclusive jurisdiction of the courts of Singapore.
  Neither these Terms nor any Order may be assigned without the consent of Wing Tai. Wing Tai may assign its rights under these Terms or any Order without the Customer’s consent.
  Wing Tai may sub-contract its obligations under these Terms or any Order at any time.
  Any notice required to be given under these Terms shall be made in writing and is deemed served upon transmission to (i) Customer’s contact details provided to Wing Tail; (ii) on delivery to Wing Tai’s registered address.
  No waiver by any Party of any breach is valid unless made in writing. No waiver is considered a waiver of any subsequent breach. No failure to enforce any rights is a waiver of that right.
  If any provision in these Terms is found to be unenforceable, these Terms will be modified to remove those provisions which are unenforceable, and the remainder of these Terms remain unaffected.
  These Terms, the Privacy Policy, and any Orders, constitute the entire agreement between the Parties in relation to its subject matter. The Parties agree that any prior negotiations, discussions, correspondence or representations are superceded by these Terms. All terms implied by law are excluded to the maximum extent possible.
  The Contracts (Rights of Third Parties) Act does not apply to these Terms or any Order.

• SCHEDULE

• 
  SCHEDULE 1
  DELIVERY TIME, FEES, NO DELIVERY ZONES
  
  Delivery Time

◦ *Please note that the delivery time commences from the time we accept the Order
Shipping Fees

◦ No Delivery Zones*
Jurong Island, Tuas Link, Changi Cargo, Country Clubs, Army Camps, Seletar Aerospace, Off-shore Islands such as Pulau Ubin, Turf Club Avenue, Sentosa, Singapore Prison Quarters, Airbase sites, SATS Inflight Catering Centre 1, ST Kinetics, Shipyards, Hospitals, Powergrid, Airport Boulevard, and all airport areas including areas within Changi Airport and Seletar Airport
*As the list is non-exhaustive and may vary from time to time, please reach out to our Customer Experience team at care@g2000.com.sg for a detailed list of No-Go zones and their respective postal codes.

• SCHEDULE 2
  NON-REFUNDABLE PRODUCTS
  
• Due to final clearance and hygiene concerns, the following products are Non-refundable Products*:
  Beauty products (hand creams and sets, sanitizers), e-Gift cards, Hosiery, Lingerie sets (including women's shapewear and body shapers), Underpants, Socks, Swimwear [only returnable with the original hygiene sticker].*As the list is non-exhaustive and may vary from time to time, Customers should always refer to their Product Page to determine their item's return eligibility

We're here to help! Create a case with our Customer Service team by completing and submitting the form here